B2B portals and multi-branch systems: what we build
One set of numbers every branch and partner reads from, a branch that keeps working offline, and a portal partners can use without calling you. Here is what that looks like in practice.
Short answer: we build the systems that keep every branch and every partner working from the same numbers. Price and stock live in one place, each branch reads from it, and partners get a portal for stock and orders instead of a phone call. This post is a plain description of what that includes.
One set of numbers, read by everyone
Price and stock sit in one system, and every branch reads from it. A price change is made once and every branch has it immediately, because there is nothing to copy and no one to notify. The same applies to stock: what a branch sees on screen is the current count, not a figure someone exported last week.
That also means there is one number to correct when something is wrong, rather than five versions of it in five places.
A branch that survives a bad connection
Branches lose internet. That is normal, and the system is built for it rather than surprised by it. A branch that goes offline keeps working from what it already knows, holds its own changes locally, and syncs them back the moment the connection returns.
The point is that one bad line does not become everyone’s problem, and nobody has to reconstruct an afternoon of orders by hand afterwards.
A portal partners can use without calling you
Partners who buy from you need three things: what is in stock, how to order it, and where their last order is. A portal gives them all three at any hour, without a phone call and without anyone on your side answering the same question for the fourth time that day.
It should work the way a delivery app works. If a partner needs training to use it, that is a design problem, and we treat it as ours.
Connected to what you already run
Most companies at this point already have an ERP, an accounting system, and years of data in them. We connect to those rather than ask you to leave them. The systems you rely on keep running, and the branch and partner layer sits on top, reading and writing where it should.
Migration is done gradually. Branches move over one at a time, so there is no day where everyone learns a new system at once.
Takeaways
- One place for price and stock, read live by every branch and partner.
- Branches keep working through a lost connection and sync back automatically.
- A partner portal handles stock, orders, and order history without a phone call.
- Your existing ERP and accounting systems stay in place and get connected. See our B2B branch systems service.
Frequently asked
What is a B2B portal?
A web page your partners log into to check stock, place an order, and see the status of orders they placed earlier. It reads from the same systems your own branches use, so what a partner sees and what your team sees are the same thing.
Do we have to replace our current systems?
Usually not. Most of this work is connecting what is already in place, so the ERP or accounting system you use stays where it is and keeps doing its job.
What happens if one branch loses internet?
That branch keeps working from the data it already has and catches up automatically when the connection returns. Losing a connection for an hour should not cost you the branch for the day.